With many kinds of cybercrime come many different ways to report it. Most of us will encounter cybercrime, so here are resources on where to report it.
Hacked Account
Report your hacked account to the
platform’s support team. Below are reporting guides for popular platforms:
WUSTL Key, Facebook, Google, Instagram, PayPal, Snap, TikTok, YouTube
Ransomware
If it’s a WashU device, call 314.747.2955 or email us at infosec@wustl.edu
Otherwise, contact local law enforcement, including CISA and FBI.
Identity Theft
Report identity theft to the FTC at identitytheft.gov or the ID Theft Resource Center at idtheftcenter.org or 888.400.5530
Tax-Related Cybercrime
Report tax-related phishing messages or
calls to the IRS at phishing@irs.gov
Social Security Fraud
Notify the Social Security Administration
if you suspect any fraudulent activities
related to your social security number:
ssa.gov/fraud or call: 800.269.0271
Credit Card Fraud
Report credit card fraud to your credit
card company or use the FTC’s fraud,
scam and bad business reporting tool:
reportfraud.ftc.gov
Elder Fraud
If you or someone you know has been the victim of elder fraud, call the U.S. Department of Justice’s National Elder Fraud Hotline 833.372.8311
Online Stalking
If you believe you are being stalked or are
a victim of stalker software, contact
the National Domestic Violence Hotline:
- Call: 800.799.7233
- Chat: thehotline.org
- Text “Start” to 88788
Phishing
Report suspicious emails using the Phish Alert Button. It is always best to be cautious and report anything remotely suspicious. Our team will analyze all submissions and return them to you if they are determined to be safe.
Collect and Preserve Evidence
You may be asked to provide evidence when reporting cybercrime. Evidence can help law enforcement stop and prosecute hackers. Any of the following might be considered evidence, but you should keep anything that could be related to the incident.
- Cancelled checks
- Bills
- Envelopes
- Receipts
- Digital messages
- Emails
- Files