DUO Exception Request Form

To enhance our information security, WashU IT will require an approved exception request form for both the Call Me and Passcode authentication methods of WashU Two-Factor Authentication (2FA).

The Send Me a Push (requires DUO Mobile App on your mobile device) is the preferred option.

Visit the Two-Factor Authentication page on it.wustl.edu for more information on WashU 2FA.

Note: International travel may impact your ability to utilize the Send Me a Push or Call Me authentication methods. Please contact the Service Desk if you are traveling internationally.