108 Information Security Requests to Access User Content
The following table shows who is responsible for ensuring compliance with the policy requirements listed below.
| Requirement | Office of General Counsel (OGC) | Dean, Vice Chancellor, or Higher-Level Executive | System Custodians/ Administrators | Department, School, or Unit |
|---|---|---|---|---|
| Approves requests for access associated with internal investigation, litigation, or other legal/compliance purposes (p. 2). | ✔ | |||
| Approves requests to use elevated privileges for management continuity (p. 2) | ✔ | |||
| May provide access to information as specifically instructed by OGC or Human Resources (HR) (p. 2). | ✔ | |||
| Identify, collect, and preserve electronic information related to litigation (p. 3). | ✔ | |||
| Identify in-scope information for legal holds (p. 3). | ✔ | ✔ | ||
| Approves recycling or deletion of information involved in a hold (p. 3) | ✔ |
Summary of Policy
The policy describes how OIS handles requests for access to content created by active or former WashU Community members. This content includes, but is not limited to, messages (e.g., email, chat, data and file sharing services), files, and browser bookmarks. The policy also provides guidance for IT actions prior to granting access to any individual’s electronic activity, and in situations in which the request is related to a legal or regulatory incident.
Full Text of Policy
Policy 108 Information Security Requests for Access to WashU User Content
This policy describes how OIS handles requests for access to content created by active or former WashU Community members.
Related Information
112 Information Security Acceptable Use
This policy outlines expectations for the appropriate use of WashU-provided information resources, ensuring that all WashU Community members understand their responsibilities.
115 Notice of Monitoring and Information Security Investigative Practices
This policy conveys the commitment of the OIS to the responsible collection, use, and safeguarding of personal information.
208 Information Security Handling of Requests for Access to WashU User Content
Review and revision of this standard is in progress. Please contact infosec@wustl.edu