Incident Reporting Policy

The policy and associated guidance provide a well-defined, organized approach for reporting any potential threat to confidentiality, availability, and/or integrity of the computer equipment or information at WashU.

This policy is applicable to all WashU information, infrastructure, systems, and network segments.

The audience for this policy is all WashU faculty, staff, and students.  It also applies for all other agents of the university with access to WashU information and network for contracted services. This includes, but not limited to partners, affiliates, contractors, temporary employees, trainees, guests, and volunteers.  The titles will be referred collectively hereafter as “WashU community”.

If you suspect a security incident has occurred, report it to your IT Service Desk or Security Liaison immediately. The Office of Information Security (OIS) should also be notified of all computer and network security incidents. Security incidents have the potential to affect the confidentiality, availability, and/or integrity of the computer equipment or data at WashU.

According to Community Emergency Response Team (CERT), a security incident can have the following definitions:

1.     Violation of an explicit or implied security policy.

2.     Attempts to gain unauthorized access.

3.     Unwanted denial of resources.

4.     Unauthorized use of electronic resources.

5.     Modification without the owner’s knowledge, instruction, or consent.

6.     Theft or displaced University IT property or data.

7.     Malicious code.

In addition to the initial report, complete and email the Incident Report Form to

Policy Compliance
The OIS will measure the compliance to this policy through various methods, including, but not limited to – reports, internal/external audits, and feedback to the policy owner.  Exceptions to the policy must be approved by the OIS in advance. Non-compliance will be addressed with management, Area Specific Compliance Office, Human Resources, or the Office of Student Conduct.

Related Policies


Policy Review
This policy will be reviewed at a minimum every three years. 

Title: Incident Reporting Policy
Version Number: 2.0
Reference Number: IR-01.01
Creation Date: November 19, 2015
Approved By: Security and Privacy Governance Committee
Approval Date: May 19, 2016
Status: Final
Scheduled Review Date: March 1, 2022
Revision Date: February 26, 2019
Revision Approval Date: March 15, 2019
Policy Owner: Office of Information Security