Newsletter

External Email Banner Exception Request 

WashU IT has installed the external email banner for Microsoft Outlook to boost security and prevent account compromises by highlighting emails from outside the university. The purpose of having an external banner is to alert faculty, staff, and students when an email comes from outside the university, urging them to proceed with caution. 

If you receive emails from an external WashU source and seek to have the banner removed, you may submit a request for an exemption. For more information about the exemption request, reference KB0203102

Please also refer to the Email Safety guidelines from Information Security. 

Click here for more information about the external email banner.

Have questions? Email us, referencing CHG0055784. 
For urgent issues, please call us at 314-933-3333. 

We appreciate your patience as we enhance our services. 
Visit Status Page for the current status & planned maintenance of WashU IT services.